The Key Business Benefits of Job Management Software:
Suppose you own or work in a business or organization that employs remote engineers or any staff required to work in the field. In that case, you’ll have probably considered investing in some form of job management software. You may be considering a more comprehensive software solution, which includes job management features, such as RedZebra Software’s field service management software.
Whichever the case, job management software can be an incredibly useful tool for such businesses and organizations, and a real time saver and productivity booster. To help you decide how you progress with your search for job management software, we’ve outlined some of the key benefits in this blog, which should come in handy.
Efficient job scheduling
One of the key benefits of using job management software is instantly assigning a job to a worker in the field, with the click of a mouse. Many options will let the user drop a specific job into the field workers’ diary, including all of the necessary information required to complete the job, including customer information, location, job-specific information, and more.
Compare this to an offline way of working, where the worker would have to be briefed on the job over the phone, email, or worse – have to travel into the office for a face to face briefing – neither of which are time or cost-effective.
Keep track of your workforce:
When you have a team of workers spread across the country, it’s essential to be able to keep track of where they are and what they’re doing. Many job scheduling software options will come with this option built-in. Not only can users have a clear view of which jobs are currently being worked on, but they can also see where, geographically, their engineers are in the field.
This can be useful for retrospective reporting, too, as it allows users to pinpoint exactly when an engineer arrived at a job and left. It can also be handy for managing disputes, both for customers and internally, as the engineer’s location is always tracked and recorded.
An all in one system:
Adopting job management software allows job information to be linked directly into broader business systems, such as accountancy software, when it comes to issuing quotes and invoices for particular jobs. It could also be linked to communication software, so customers can be sent reminders about when a job is due to be completed, or whether a job has had to be canceled or postponed.
It can also feed into broader business reporting, so that end of year reports can instantly pull data for all jobs for the year to understand statistics on jobs issued, completed or delayed, for example.
These are just some of the main benefits of using job management software, and some may be more applicable to your business than others. The key reason most businesses adopt job management software is for the improvement of productivity and business efficiency – which is something almost all businesses want to achieve.